Privacy Policy

Introduction

Najma, The Maths Tutor is committed to protecting your privacy. This policy explains how we collect, use, and share your personal data when you use our platform. By accessing our services, you agree to our Terms & Conditions.

Who We Are

Najma, The Maths Tutor provides online maths tutoring services via www.najmathemathstutor.co.uk. We are based in the UK, and you can contact us at admin@najmathemathstutor.co.uk for any privacy-related inquiries.

Who Can Use Our Platform
  • You must be 18+ or have parental/guardian consent if aged 13–18.
  • We do not knowingly collect data from children under 13. Any such data will be deleted.
What Personal Data We Collect and Why
Account & Transactional Data
  • Personal Information: Name, email, and password (for account creation).
  • Payment Details: Billing information for subscriptions and course purchases, processed securely via third-party services like PayPal and Stripe.
  • Third-Party Integrations: Data from services like Facebook, if linked.
  • Customer Communications: Queries, surveys, or competition entries.
Technical Data
  • Usage Data: IP address, browser type, operating system, pages viewed, and interactions.
  • Cookies & Tracking: Collected via cookies for analytics, security, and user experience improvements (see Cookie Policy).
  • Location Data: Approximate location based on IP address (no precise tracking).
Legal Basis for Collection

We collect personal data based on:

  • Contractual necessity (to provide services),
  • Legitimate interest (for platform improvements)
  • Legal compliance, and
  • User consent (where required).
Comments & Public Content

Any information shared in public areas, such as bios, posts, or comments, becomes public and should be shared with discretion.

Media Uploads

If users upload media (e.g., profile pictures), they should avoid including embedded location data (EXIF GPS), as it may be publicly accessible.

Contact Forms

Information submitted through contact forms is retained for customer service purposes but not used for marketing without consent.

Cookies

We use cookies to:

  • Improve user experience.
  • Track analytics and website performance.
  • Provide targeted advertising.

For more details on managing cookies, refer to our Cookie Policy.

Analytics

We use analytics tools to understand user interactions and improve our services. Users can opt out by adjusting browser settings or using ad-blocking tools.

Regulatory Compliance

Najma, The Maths Tutor complies with UK GDPR and Data Protection Act 2018.

How We Use Your Data
  • Providing Services: To grant access, improve features, and personalise content.
  • Customer Support: To handle queries and resolve issues.
  • Marketing & Advertising: To send promotions and tailored ads.
  • Research & Development: To enhance services and grow our platform.
  • Legal & Security Measures: To prevent fraud, misuse, or policy violations.
Who We Share Your Data With

We do not sell personal data but may share it with:

  • Service Providers (e.g., payment processors, IT support).
  • Advertising & Analytics Partners (for targeted marketing and performance tracking).
  • Legal Authorities (if required by law).

Each third party is bound by confidentiality and data protection obligations.

Legal Disclosures

We may disclose personal information if required by law or to:

  • Comply with legal requests or regulations.
  • Protect the rights and safety of users, employees, or third parties.
  • Prevent fraud, unauthorised activity, or enforce our Terms & Conditions.

Where possible, we will notify you before disclosure.

How Long We Retain Your Data
  • User accounts: Retained until deletion request.
  • Transaction records: Kept for seven years for tax/legal compliance.
  • Analytics & cookies: Retained for 12 months unless manually deleted.
Your Rights Over Your Data

Users can:

  • Access & update personal data via Account Settings.
  • Request deletion of accounts or data (subject to legal obligations).
  • Withdraw consent for marketing communications via the unsubscribe link or by contacting us.

To exercise these rights, email admin@najmathemathstutor.co.uk.

Where Your Data Is Sent

Some data may be processed outside the UK & EU, but we ensure compliance with UK GDPR and EU data protection laws.

How We Protect Your Data
  • Encrypted payment processing.
  • Secure servers and access controls.
  • Regular security audits.
Data Breach Procedures

We have measures in place for detecting, investigating, and responding to data breaches, including user notifications where necessary.

Third-Party Data Sources

We may receive additional data from platforms such as Facebook or Zoom when users choose to integrate them.

Automated Decision Making & Profiling

We do not engage in automated decision-making that significantly impacts users, such as credit scoring or AI-driven profiling.

Contact Information

If you have any questions or concerns about these Privacy Policy, our platform, or our services, please contact us at: